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Maintenance isn't just about Phone Help anymore. Now, Avatar400 maintenance is a comprehensive, fully integrated support system that includes Phone in, FAX in, on-Line and CD Tutorials, FAQs, Chat, e-mail and an On-Line Searchable Database of Hints, Help and Suggestions. Add to that Avatar's User's Conferences and client driven software development and you've got the most supported Oil and Gas Software Products ever available!
Inside Avatar400 On-Line you'll find:
- Patches - Updates, Bug Fixes, Add-ons and other various bits of enhancement to existing, licensed systems.
- LiveChat - Build community and get more out of your Avatar400 or RAPID licensed systems. by talking (typing) real-time with other users around the world.
- Release News - Information about what was, what is and what will be in reference to Avatar400 and RAPID licensed systems.
- Version Information - Important information specific to a particular version or release of a Avatar400 and RAPID licensed systems.
- FAQ - (Frequently Asked Questions) A fully searchable database of questions and helpful answers associated with all aspects of Avatar400 and RAPID licensed systems.
- Support Contact Information - Up-to-Date information on how to contact support personnel if this on-line help center doesn't provide all the answers that you require.
- Completely Searchable Databases - This entire site is database driven which means it is also completely searchable; by key words or phrases, natural language or Boolean statements.
- Wish List / Surveys - Improve the product yourself by telling Avatar what you want. Several areas allow you to freely feedback or respond to survey questions to all help us to serve you better.
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©2003 Avatar Systems, Inc.
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