Maintenance
isn't just about Phone Help anymore. Now, Petroware2000
maintenance is a comprehensive,
fully integrated support system that includes
Phone in, FAX in, User Manuals, Tutorials, FAQs,
Chat, e-mail and an On-Line Searchable Database
of Hints, Help and Suggestions. Add to that Petroware
User's Conferences and Petroware2000's client
driven development and you've got the most supported
Oil and Gas Software Product every available!
Inside Petroware On-Line you'll find:
- Patches - Updates, Bug Fixes, Add-ons
and other various bits of enhancement to
existing, licensed products.
- Completely Searchable Databases -
This entire site is database driven which means
it
is also completely searchable; by key words
or phrases, natural language or Boolean statements.
- LiveChat - Build community and get
more out of your licensed Petroware product
by talking
(typing) real-time with other users around
the world.
- FAQ - (Frequently Asked Questions)
A fully searchable database of questions
and helpful answers associated with all aspects
of
Petroware licensed products.
- Version Information - Important information
specific to a particular version or release
of a Petroware licensed product.
- Release News - Information about
what was, what is and what will be in reference
to
Petroware licensed products
- Support Contact Information - Up-to-Date
information on how to contact support personnel
if this on-line help center doesn't provide
all the answers that you require.
- Wish List / Surveys - Improve the
product yourself by telling Avatar what you
want. Several
areas allow you to freely feedback or respond
to survey questions to all help us to serve
you better.
Contact our Sales and Support staff for more
information about the Petroware2000 Maintenance
Program.
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